Health Center Group Manager - (Monroe, Michigan, United States)
Location: Monroe, Michigan
Internal Number: 17879200304
Healthcare Without Rival
Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care - in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions.
Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.
Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a Health Center Group Manager to join our team in Detroit, MI.
About the role:
Manages and coordinates technical and administrative staff and health center operations for multiple health centers across a contract(s).
Oversees the management of multiple (2+) health centers and lines of service across a contract(s).
Manages staff typically composed of clinical providers , administrative staff, and technical roles (Radiology, Physical Therapy etc.). Manages multiple technical Team Leads and all daily operational processes for Medical Directors and clinical providers
Assists in the creation of site-specific goals and measurements related to the needs of the client(s)
For single contract oversight, effectively communicates across the various sites to ensure consistency in messaging
Compiles input for the performance appraisal process for all staff members
Responsible for following appropriate processes for hiring, staff development and performance management and provides input to Director of Client Operations (DCO) as needed.
Responsible for interviewing, training, and the successful orientation and onboarding of new hires
Manages daily operations, workflow, work schedules, and timecard monitoring, to ensure efficient and effective health center performance
Identifies process improvement opportunities, workflow efficiencies and presents resolutions and recommendations to the DCO
Makes recommendations regarding staffing model based on objective scheduling & volume analysis - presents to DCO for approval
Understands and complies with all regulatory, procedural and licensing requirements
Completes reports as needed and provides assistance to Clinical Quality and Operations departments regarding investigations and the resolution of issues or complaints
Coaches and provides feedback to staff on a regular basis
May serve as a client contact and provide reports and summaries of health center activities
Communicates and coordinates Corp messages and ensures implementation of policies and procedures
Assists in the identification and use of per diem staff to ensure appropriate staffing levels are met
Works collaboratively with the Medical Director at the site to manage internal medical staff site issues
Communicates regularly with staff, conducts meetings and provides updates and shares information regularly
Acts as the health center's infection control lead and collaborates with the corporate Director of Quality and Infection Control Officer.
May provide patient care if qualified
May require other duties as assigned
Bachelor's degree or equivalent work experience required
Minimum 3+ years' experience in the medical field
2 - 3 years' management experience
Prior management experience managing a large group a must
Experience accessing CDC, WHO, APIC or other industry standards for Infection Prevention practices.
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.
Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
To support Premise Health's commitment to the safety, health and wellbeing of our team members, clients and patients, we are requiring all new team members to be fully vaccinated with a COVID-19 vaccine*, except where a reasonable medical or religious accommodation can be granted. Should you be offered and accept a position with Premise Health, you will be required to provide your proof of vaccination in the form of your CDC vaccination card as part of the pre-employment onboarding process.